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Technical Writer & Trainer
teach on mars / 20 FÉVRIER 2019
disponibilité : dès que possible / contrat : cdi / région : provence-alpes-côte d'azur
e-mail du contact : iwantajob@teachonmars.com
Mission

About the Role
As a Technical Writer & Trainer in the Product Management team you will be responsible for producing and delivering documentation such as user guides, in-product help pages, release notes, sample and tutorial instructions, stand-alone guides, and internal reference documentation. You will have to collaborate with product manager and customer support to identify customer needs and use cases. 

Proven ability to quickly understand deeply technical content and translate it into easy-to-understand content for a variety of users is necessary.

In charge of delivering documentation within the “Documentation/ready to release” phase of our sprints, you will have to work with all stakeholders to build the required documents before the release final date. This could include: configuration/integration documentation, system diagrams, database documentation guides, API documentation, developer guides, and/or other highly technical content.

In addition to the documentation you will be in charge of developing, organizing and delivering technical training programs, related materials and/or interactive courseware for internal employees.


Profil

Required Knowledge, Skills, and Abilities

  • English native or bilingual proficiency (French/English) with excellent spelling and grammar.
  • University degree in Computer Science, Engineering or equivalent preferred
  • 5+ years relevant work experience in the areas of technical support, product documentation, and technical writing, preferably in a cloud-based enterprise software company
  • Excellent written and verbal communication skills, including the ability to communicate complex technical information clearly and concisely
  • Experience developing online help or websites and using graphics software such as Photoshop.

Environnement

About Teach on Mars 

Teach on Mars is a 100% mobile-native learning technology provider. Our solution helps today’s organisations connect people with the learning and the communities they need to do their jobs and live their lives better.

Winner of numerous industry awards, Teach on Mars is recognised as European leader in the mobile learning space. Since its foundation in 2013, the company has delivered its solution to over 100 blue-chip clients, in 20+ languages across more than 60 countries throughout the globe, and today it has bases in Sophia-Antipolis, Paris, Milan and London. 60 Teach on Mars staff and an extensive worldwide network of 40+ content and technology partners collaborate to equip organisations with the toolset, mindset and skillset required to create their next-generation learning ecosystem. And because Teach on Mars takes its responsibility for the future of our planet seriously, it invests 1% of its revenues in education projects contributing directly to the UNESCO Sustainable Development Goals.

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